The Adani Group’s ambitious venture into the digital realm, Adani One, has made significant strides in the financial year 2023-24 (FY24), clocking an impressive annual gross merchandise value (GMV) of INR 750 crore. This achievement underscores the superapp’s robust online presence and a consistent rise in transaction value per user, reflecting its growing acceptance and popularity among users.
As detailed in Adani Enterprises Limited’s FY24 report, Adani One has not only validated its platform’s alpha version but also set the stage to become a premier superapp catering to a myriad of frequent use cases. The superapp’s success is anchored in its strong online ratings and the increasing trust it has garnered from its user base. Achieving a remarkable rating of 4.8 stars and boasting a 29% user repeat rate, Adani One has clearly resonated with its audience.
One of the most notable milestones for Adani One is its substantial user base growth. The superapp has attracted 30 million users, a testament to its user-centric design and comprehensive service offerings. This growth trajectory is a critical component of Adani Digital Labs’ broader vision to connect with 400 million users by 2030. This ambitious target aligns with the Adani Group’s overarching strategy to leverage digital transformation across its diverse business portfolios and partner services.
Adani One’s journey is emblematic of the Adani Group’s commitment to innovation and excellence. The superapp is designed to integrate various services and products, making it a one-stop solution for users. From financial services and e-commerce to utility payments and entertainment, Adani One aims to streamline and enhance the user experience by offering a seamless and integrated digital ecosystem.
The impressive GMV of INR 750 crore in FY24 is indicative of the superapp’s ability to attract and retain a high-value user base. This financial milestone reflects not only the volume of transactions but also the increasing transaction value per user, highlighting the superapp’s efficacy in meeting user needs and driving higher engagement.
Adani Digital Labs, the driving force behind Adani One, has meticulously crafted the superapp to cater to the evolving demands of the digital consumer. The lab’s focus on continuous improvement and user feedback has been pivotal in achieving a 4.8-star rating, a rare feat in the competitive app landscape. This high rating is a direct result of Adani Digital Labs’ dedication to quality, user satisfaction, and innovative features that address real-world needs.
Looking ahead, Adani Digital Labs’ vision for Adani One is both expansive and inclusive. By aiming to connect with 400 million users by 2030, the Adani Group is positioning the superapp as a central hub for digital interaction in India. This goal will be achieved through strategic collaborations, enhanced service offerings, and leveraging the Adani Group’s vast business ecosystem. The integration of various Adani portfolios into the superapp is expected to drive further user adoption and engagement, making Adani One a pivotal player in India’s digital transformation journey.
In conclusion, Adani One’s stellar performance in FY24 is a reflection of the Adani Group’s strategic foresight and commitment to digital excellence. With a GMV of INR 750 crore, a user base of 30 million, and an impressive 4.8-star rating, Adani One is well on its way to becoming India’s premier superapp. As it continues to evolve and expand its services, Adani One is poised to redefine the digital landscape, offering unparalleled convenience and value to its users. The journey ahead is promising, with Adani Digital Labs’ ambitious goal of connecting 400 million users by 2030, marking a new era of digital connectivity and innovation.4o