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HomeLatest NewsCARS24 Expands into New Cars Market: A Game-Changer for the Car Buying Experience

CARS24 Expands into New Cars Market: A Game-Changer for the Car Buying Experience

  • March 11, 2025
  • Brandz Editor Team
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CARS24, the IPO-bound used car marketplace, is making a bold move by venturing into the new cars market. This expansion reflects the company’s commitment to transforming the car-buying process and bringing greater transparency and efficiency to customers. By offering both new and used cars on a single platform, CARS24 aims to simplify car buying, making it a seamless and comprehensive experience for customers across India.

Table of Contents

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  • Revolutionizing the Car Buying Experience with Technology
  • Expanding to Serve an Existing Customer Base
  • Enhancing Transparency and Efficiency
  • CARS24’s Vision for the Future
  • Conclusion

Revolutionizing the Car Buying Experience with Technology

In its new initiative, CARS24 is leveraging advanced technology to enhance the car-buying process. One of the most exciting features of this expansion is the introduction of an AI-powered video buying experience. This cutting-edge technology allows users to take a detailed virtual tour of a car, including walkthroughs of its interiors, exteriors, features, and real-world performance. Customers can explore every aspect of the car from the comfort of their own homes, providing them with all the information they need to make an informed decision without the pressure of a traditional showroom environment.

By utilizing AI, CARS24 is not only offering a more interactive experience but also increasing the level of trust in the purchasing process. This innovative feature allows potential buyers to feel more confident about their choices, as they can view the cars from multiple angles and understand the finer details of each model, making it feel as if they are physically at the dealership.

Expanding to Serve an Existing Customer Base

The decision to venture into the new cars market comes as a natural step for CARS24, as 50% of its existing users have already shown interest in purchasing new cars. By tapping into this pre-existing customer base, CARS24 is positioning itself to meet the growing demands of users who are looking for a one-stop platform for both new and used vehicles.

CARS24’s vast database and established reputation in the used car market provide a unique advantage in its entry into the new car segment. The company already has a strong foothold in the automotive market, thanks to its seamless digital platform, which offers transparency and ease for car buyers and sellers. By extending these same values to the new car segment, CARS24 hopes to build on its existing success and become the go-to destination for all car-buying needs.

Enhancing Transparency and Efficiency

One of the key factors that sets CARS24 apart from traditional car dealerships is its focus on transparency and efficiency. The company aims to eliminate the complexities typically associated with purchasing a car by offering customers a streamlined, digital-first approach. Whether buying a new or used car, customers can expect an easy-to-navigate platform, transparent pricing, and access to all the necessary documentation and information related to their purchase.

CARS24’s approach also includes a robust inspection process, ensuring that each car—whether new or used—meets high standards of quality and performance. This emphasis on quality control helps buyers make more confident decisions and reduces the uncertainties that often come with car purchases.

CARS24’s Vision for the Future

As CARS24 continues its journey toward an IPO, its foray into the new cars market signals the company’s growth and adaptability in an evolving industry. The company’s mission to simplify the car-buying process, combined with its innovative use of AI and digital technologies, positions it as a leader in the automotive e-commerce space.

With a strong commitment to customer satisfaction, CARS24 aims to create a seamless and transparent experience for car buyers at every stage of the process, from browsing to final purchase. By integrating new and used cars into a single, unified platform, CARS24 is poised to revolutionize the way people buy cars in India.

Conclusion

CARS24’s entry into the new cars market represents an exciting new chapter for the company. With the introduction of AI-powered video experiences and a focus on transparency and efficiency, CARS24 is not only simplifying the car-buying process but also offering a more customer-centric approach that meets the demands of today’s digital-savvy buyers. This move marks the beginning of an exciting journey for CARS24 as it continues to grow its customer base and solidify its position as a key player in India’s automotive marketplace.

Whether you’re looking for a used car or a brand-new model, CARS24 is now your one-stop destination for all your car-buying needs.

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