ChatGPT Faces Global Outage: Thousands of Users Affected in India and Worldwide
OpenAI’s popular generative AI chatbot, ChatGPT, has gone offline for thousands of users globally, including a significant number in India, sparking widespread concerns and disruptions among individuals and businesses who rely on the tool for various purposes.
The outage began around 12 PM IST on June 11, with users reporting issues while attempting to interact with ChatGPT. According to real-time monitoring service Downdetector, approximately 4,740 Indian users reported problems with the chatbot shortly after the incident began. The error most commonly displayed was: “Something went wrong while generating the response.”
Widespread Impact Across Platforms
The issue has not only impacted ChatGPT’s web interface but has also affected OpenAI’s APIs and Sora, the company’s recently launched AI video generation platform. Users from around the world, including the United States, Europe, and Southeast Asia, have shared similar complaints on social media platforms, forums, and technical communities.
In India specifically, 88% of the users reported that they were unable to use ChatGPT, either due to error messages or unresponsive services. The impact is being felt across sectors—ranging from educational institutions and developers to marketers, content creators, and tech startups that heavily depend on ChatGPT’s advanced capabilities for daily tasks.
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OpenAI Responds to the Issue
OpenAI has acknowledged the disruption on its official status page and stated that it is actively investigating issues affecting ChatGPT, APIs, and the image generation tool Sora. The company has assured users that its engineering team is working on identifying the root cause and implementing a fix as soon as possible.
“We are currently investigating an issue affecting our services including ChatGPT and related tools. We appreciate your patience as we work on a resolution,” OpenAI noted in a brief update.
Why This Matters
As one of the most widely used AI platforms globally, ChatGPT plays a crucial role in automating tasks, generating content, writing code, offering customer support, and even aiding in educational research. With millions of daily users, any disruption in its service significantly impacts productivity and operations, particularly for enterprises integrated with OpenAI’s APIs.
This outage highlights the growing reliance on generative AI tools and the need for robust failover systems, especially as more businesses transition towards AI-driven workflows.
User Reactions and Frustration
Frustrated users took to X (formerly Twitter), Reddit, and LinkedIn to voice concerns, with hashtags like #ChatGPTDown trending for several hours. Many also questioned the platform’s reliability, especially as enterprises increasingly incorporate AI into mission-critical systems.
Conclusion
As of the time of writing, OpenAI continues to investigate and resolve the issues affecting ChatGPT and associated platforms. Users are advised to monitor OpenAI’s status page for live updates.
This unexpected ChatGPT outage is a reminder of the challenges that come with rapid AI adoption and the importance of having alternative systems and tools in place to mitigate service disruptions.
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