Thrive, a foodtech platform, has become the latest Indian startup to shut its operations, a move that highlights the challenges faced by smaller players in an increasingly competitive market. The company’s cofounder and CEO, Krishi Fagwani, made the announcement via a LinkedIn post, explaining that the decision to wind down operations was driven by a lack of resources. Thrive had aimed to offer a more equitable approach to food delivery and discovery, with lower commissions, fairer pricing, social-led discovery, and a human-centered connection between restaurants and customers. However, despite its best efforts, the platform was unable to secure the resources necessary to scale its vision.
In his post, Fagwani reflected on the difficult realities of operating in the foodtech space, particularly in a market dominated by a few well-funded giants. He acknowledged that while Thrive had strived to provide an alternative to the larger players by creating a platform that focused on fairness and transparency, scaling such an initiative proved to be extraordinarily challenging. The market, with its already-established giants, left little room for smaller platforms like Thrive to thrive and compete effectively.
Thrive’s vision was built around creating a more sustainable and people-focused food delivery system, offering lower commission rates to restaurants, as well as more equitable pricing for customers. The platform also emphasized social-led discovery, where users could find dining options based on recommendations from their social circles, thus adding a layer of personalized experience to food discovery. While these ideas resonated with a niche group of users, they weren’t enough to help Thrive overcome the immense resource challenges it faced.
The foodtech industry in India has seen explosive growth in recent years, with numerous startups emerging to tap into the burgeoning demand for convenient, fast food delivery services. However, the market has also become increasingly saturated, with a few dominant players—such as Zomato and Swiggy—ruling the space, thanks to their vast resources and aggressive expansion strategies. This has made it extraordinarily difficult for smaller platforms like Thrive to survive and scale their operations. As a result, many startups in the foodtech space have faced similar struggles, and Thrive’s closure is yet another example of the fierce competition and resource constraints that exist in this market.
In light of the shutdown, Fagwani emphasized that Thrive is now working to transition its offerings—Thrive ONDC, Thrive Direct, and the Thrive Marketing Suite—to the right industry partner to ensure a smooth transition and continuity for its restaurant partners. The company assured its stakeholders that all services, including payments and tax compliance, will continue without disruption during the transition period, providing some level of stability to its partners.
Despite the shutdown, Fagwani’s reflections on Thrive’s journey and learnings offer valuable insights into the challenges of building and scaling a startup in the highly competitive foodtech market. While Thrive may have been unable to secure the resources it needed to scale, its efforts to create a more equitable food delivery platform will likely resonate with other startups and entrepreneurs seeking to challenge the status quo in the foodtech industry.
In conclusion, Thrive’s closure underscores the harsh realities faced by smaller startups in an increasingly competitive market. While the company’s vision was commendable, the challenges of securing resources and competing against well-established giants proved to be too great. The foodtech space continues to evolve rapidly, and it remains to be seen how other startups will navigate the competitive landscape moving forward.