Foodtech giant Swiggy has announced the expansion of its meal delivery service to 100 railway stations across India, marking a major milestone in its partnership with the Indian Railway Catering and Tourism Corporation (IRCTC). This service, which began over a year ago, allows railway passengers to pre-order meals that are delivered directly to their train seats during their journey. The expansion comes after successful operations in a few select locations and aims to provide a more convenient and reliable dining experience for travelers.
The service, which has been enhanced in collaboration with IRCTC, is now operational across 20 additional railway stations, further extending its reach. Swiggy’s ‘Food on Train’ service is designed to cater to the growing demand for high-quality, diverse meals during travel, ensuring that passengers have access to fresh, delicious food no matter where they are on their journey.
In a LinkedIn post, Swiggy highlighted the scale of the offering, noting that over 60,000 brands participate in the service, providing more than 7 million items spanning over 35 different cuisines. This vast selection ensures that travelers can enjoy a variety of meal options, whether they prefer traditional Indian dishes or international cuisines. The broad menu and extensive network of brands participating in the service is a testament to Swiggy’s commitment to providing a premium and diverse dining experience for its customers.
One of the key features of the service is its flexibility. Swiggy’s report indicated that approximately 54,000 travelers placed multiple meal orders in a single trip, demonstrating the growing trend of passengers ordering more than one meal to enhance their travel experience. Whether it’s breakfast, lunch, or dinner, passengers can select meals based on their preferences and have them delivered at specific times during their journey.
The partnership with IRCTC is central to Swiggy’s ability to offer this service at scale. IRCTC is the official catering partner for Indian Railways and facilitates the smooth functioning of food services across the country’s vast railway network. Swiggy’s technology and logistics expertise, combined with IRCTC’s vast reach and infrastructure, have created a seamless food delivery system that meets the needs of millions of passengers every day.
Swiggy’s expansion of the ‘Food on Train’ service comes at a time when convenience and quality are becoming increasingly important for consumers, especially in the travel sector. As more people rely on online services for their daily needs, the ability to order food directly to their train seat represents a significant step forward in enhancing the travel experience. Passengers no longer need to rely on traditional train station food vendors or pack their own meals for long journeys.
The continued success of the service has allowed Swiggy to further strengthen its presence in the Indian food delivery market while providing a valuable service to railway passengers. Swiggy’s technology-driven approach, combined with its deep understanding of consumer preferences, has enabled it to carve a niche in the travel food market, offering a solution that is both convenient and reliable.
In conclusion, the expansion of Swiggy’s ‘Food on Train’ service to 100 railway stations across India is a significant development in the foodtech and travel sectors. With its wide range of food options, convenient ordering system, and strong partnership with IRCTC, Swiggy is reshaping the way passengers experience food during their train journeys, making travel more comfortable and enjoyable. As the service continues to expand, it is likely to play an increasingly important role in India’s railway travel ecosystem.