Uniphore Raises $260 Million in Series F to Boost AI Innovation, Valued at $2.5 Billion
Conversational automation unicorn Uniphore has raised $260 million (approximately ₹2,279 crore) in its Series F funding round to accelerate innovation and enhance its AI and data platform — Business AI Cloud. The latest funding round reinforces Uniphore’s position as a global leader in conversational AI, automation, and customer experience technology, while maintaining its valuation at $2.5 billion, the same as when it first achieved unicorn status in February 2022.
Top AI and Data Giants Join Uniphore’s Funding Round
The Series F round saw participation from some of the world’s most influential technology and AI companies, including NVIDIA, Advanced Micro Devices (AMD), Snowflake, and Databricks. These strategic investors bring not only financial capital but also deep technical expertise that aligns closely with Uniphore’s mission to integrate artificial intelligence (AI), machine learning (ML), and data analytics to redefine enterprise communication.
Other prominent investors such as New Enterprise Associates (NEA), March Capital, BNF Capital, National Grid Partners, and Prosperity7 Ventures also participated in the round. Their continued support underscores confidence in Uniphore’s growth trajectory and its potential to reshape how organizations use AI to enhance productivity, efficiency, and customer engagement.
Accelerating Innovation in Business AI Cloud
Uniphore plans to deploy the new capital to expand its Business AI Cloud, a platform designed to bring together conversational AI, knowledge AI, emotion AI, and workflow automation under a single, unified ecosystem. This will enable enterprises to better understand customer intent, sentiment, and emotion in real time, improving overall customer satisfaction and decision-making.
The startup has been experiencing rapid adoption among Fortune 500 companies and other large global enterprises, which are increasingly turning to AI-powered automation to streamline customer service, sales, and operational workflows. With this fresh investment, Uniphore aims to accelerate product development, enhance global go-to-market strategies, and expand its AI capabilities.
CEO Umesh Sachdev on Uniphore’s Growth Vision
Commenting on the funding, Umesh Sachdev, cofounder and CEO of Uniphore, said,
“It is unlike most fundraises because, in addition to top-tier financial investors, we are joined by the world’s top AI and data companies. We are seeing exponential adoption from Fortune 500 and other large companies, and this investment allows us to deliver even greater impact and accelerate innovation on behalf of our customers worldwide.”
His statement highlights how Uniphore’s partnerships with global technology leaders will deepen collaboration and drive innovation across the AI ecosystem.
Strengthening Global Presence and AI Leadership
Founded in 2008 by Umesh Sachdev and Ravi Saraogi, Uniphore has evolved into one of the leading players in conversational AI and automation technology. The company’s solutions help businesses analyze human conversations, understand emotions, and automate responses to enhance efficiency and engagement.
With the Series F funding, Uniphore is set to strengthen its global footprint, scale its AI research initiatives, and continue empowering enterprises with cutting-edge conversational and data-driven technologies.
As AI adoption accelerates globally, Uniphore’s fresh funding and strategic partnerships place it at the forefront of the AI-driven business transformation era, making it one of the most promising AI startups to watch in 2025.
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